Adding ParticipantsUpdated 2 months ago

In the world of event organization, ensuring a seamless registration process for participants is essential. However, it’s possible that individuals run into problems when trying to register themselves. 

As an event organizer, it is important to step in and assist in such scenarios. This article explores the practical solution of adding participants on behalf of attendees, streamlining the event management process, and ensuring a smooth experience for all involved.

How can I add a new participant?

First, click on Participants on the left sidebar of the Organizer’s Tool.

This will open the participant’s list.

To add a new participant, click on the Add participant button located in the upper right corner.

Then, enter the participant's email address in the Email field and click on Continue.

The participant doesn’t have a b2match account

If the participant doesn’t already have a b2match account, by clicking Continue, you will be directed to the Create Participant form, which is divided into several sections.

• User Account: Provide the participant's first and last name.
• Attendance type: Choose the participant's attendance type. 
• Participant Type: Select the participant’s participant type.
• Personal Information: Enter their job position, organization name, pitch, and biography.
• Location: Choose the participant's country and city.
• Attendance: Select the sessions the participant wishes to attend by ticking the boxes.
• Availability: Set up the participant's availability for meetings by ticking the boxes next to the meeting blocks.
• Support Office: Choose an organizer from the drop-down menu to associate with the participant.
• Custom Questions: If you created custom questions, answer them here on behalf of the participant.
• Visibility and Validation: Mark the participant as visible and validated.
• Confirm Authorization: Confirm that the participant has granted permission for you to register on their behalf.

Lastly, click on Save to create the participant's profile. The system will automatically generate a password for them. Upon their first login, participants will be able to set up their own password.

To make further edits to the participant's profile, click on the Edit Profile button. This will open the Participant's profile overview, where you can modify their information. 

To inform the participant about their account creation, click on the Notify Participant button. This action will launch your computer's designated email tool, such as Outlook, to send the notification.

To add another participant, simply click on Add another participant at the bottom right.

The participant already has a b2match account

If you entered the email address of a participant who already has a b2match account, the Create Participant form will automatically be pre-filled with their previously provided information, including their first and last name, job position, organization name, pitch, biography, and location. 

However, you still need to select their attendance, availability, support office, answer custom questions, validate their profile, and confirm their authorization.

After that, click on Save.

To make further edits to their profile, click on Edit Profile and to notify the participant about their profile creation for your new event, click on Notify Participant.

The participant already participates at the event

In case you enter the email of a participant who already exists in your event, you will see the following message: “Participant with given email already exists. You can edit details here.”

By clicking on the hyperlink associated with the word here, you will be directed to the participant's profile overview. From there, you can edit their information. 

If you didn't find an answer to your questions, please get in touch with the Support Team here.