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Configuring Email NotificationsUpdated 5 months ago

Keeping your participants informed is important, but overflowing their inbox with irrelevant or excessive notifications is a pitfall to avoid. That's why it's crucial to set up your email notifications properly. When you bombard participants with countless emails, there's a risk that they won't find them important anymore and might stop reading them altogether.

In this article, we'll explain how you can configure your email notifications to ensure you notify participants about relevant information for your event.

How can I configure email notifications?

To get started, navigate to the left sidebar of the Organizer's Tool, and click on Communications.

Then, from the drop-down menu, select Emails.  

This will open the Outbox tab of the email tool, where you can compose an email to desired recipients. 

To access email notifications, go to the Notifications tab in the email tool.

Here, you'll find a list of all the notifications available to send through the platform. 

To enable or disable a notification, simply click on the toggle switch next to it. If the switch is grey, the notification is disabled, and if it's blue, participants will receive that notification.

Note: Keep in mind that you cannot turn off the invite participant notification and that this notification always stays active.

 If you didn't find an answer to your questions, please get in touch with the Support Team here.

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